System Parameters Configuration

The System parameters dialog allows the System Administrator to modify parameters that define the EntraPass system. This dialog may be accessed from a workstation or a server. Parameters have been grouped together under different labels such as Server, Gateway, Firmware, Image, etc. If the Video Integration feature is enabled in your system, the corresponding parameters will appear under the Video label.

Server Parameters

Under the Server  tab, you can define server logs capacity, diagnostic capabilities, security parameters, disk free space threshold,  network alarms and button status.

E-mail Server

EntraPass offers users the ability to send reports using email capabilities. This function can also be used with SMTP servers asking for a user authentication.

NOTE: SSL secured connections are not supported.

1 - In the Email server (SMTP or Exchange server) field, enter the IP address of the Email server that will be used for sending emails.

2 - In the Email Port field, enter the number of the port that will be used for sending emails (usually 25).

3 - Select the encryption method.

•  Unsecured (No SSL/TLS)

•  Gmail(SSL/TLS)

•  Secured (SSL/TLS)

•  Office 365 (STARTTLS)

4 - Enter a valid Email address in the Email sender field. This email address will be used for authenticating the email server.

5 - Authentication: These options can be used to configure the authentication method.

•   No authentication : No authentication will be applied.

•   SMTP authentication : An authentication, sent on the SMTP port, must be validated before the message is released.

•   POP3 authentication : An authentication, sent on the POP3 port, must be validated before the message is released.

6 - Send to : Recipient’s address for the message to be sent.

7 - Test  button: Send a test message with the selected parameters. According to the test results, different error or success messages could be displayed.

NOTE: The email port value is set to 25 by default. You may leave it as is or change this value to another available port on the network (between 0 and 65,535). For information about setting of the email server, contact the network administrator.

Server Logs

You can define the maximum number of records to store in the system logs and the system error logs (up to 100,000). Records include transactions such as: login to server, logout from server, disconnection, connection, stop or start server, registration requested, etc. These records are kept with the date/time, the workstation (where the event or error came from), the operator and the description of the transactions.

Disk Space

The Disk Space feature has been developed as a protection against system failures that may be caused by the lack of disk space. This feature allows you to monitor the amount of free disk space for optimal system operation or for generating reports. In fact, EntraPass offers the ability to have the system abort the execution of a report if the free disk space has reached a specified threshold.

•   Disk free space threshold (MB) :  scroll-down list: specify a disk free space threshold that indicates when you want the system to send a message when the amount of free space falls below the value indicated. This value is in mega bytes. The range value is 2000 up to 99999 MB.

•   Time between notifications (hh:mm) : enter the amount of time between notifications when the disk free space has reached the quota specified in the Disk free space threshold  field. For example, if you enter 00:30 in the field, a system warning will be displayed every half hour. The time range value is 00:10 to 24:00.

•  Archival Path: Enter the archival path. Saving historical data on a different drive will improve system performance.

Redundant Server

NOTE: The Redundant Server component will be available only if it has been previously registered.

You can define the Auto-restart delay (m:ss) for the Mirror Database and Redundant Server. The time range value is 1:00 to 9:59.

Quick synchronize: When this option is checked, the main server does not close the tables during the synchronization with the mirror database. Messages can still be received and the database viewed. A yellow button is then displayed on the left to indicate that the system is in read only mode.

NOTE: The MS/SQL Interface program is not supported by the Mirror Database and Redundant Server . Even though the MS/SQL Interface cannot connect to the Mirror Database and Redundant Server , the MS/SQL Interface will buffer all the events.

Logout and Idle

You will access this tab to specify the EntraPass applications behaviour when idle (when there is no action on the keyboard from the operator).

•   Automatic logout on idle : the operator will have to re-inter his user name and password to enable the server application again. The maximum allowed delay is (mm:ss): 9 minutes and 59 seconds.

•   Send to tray on idle : the server application will be minimized and sent to the task bar when the specified delay expires, if the operator who is currently logged in is inactive. The maximum allowed delay is (mm:ss): 59 minutes and 59 seconds.

•   Must login to close a Server application: if checked, this option obliges operators to authenticate themselves by entering user name and password to close the Server application.

•   Notify last log out : if checked, EntraPass will notify the last operator who is logging out.

•   Display Login List : if checked, the five most recent operators to log into any EntraPass application will be displayed in the login dialog. This feature allows for easier system access for the operators who will simply select their user name and enter their password. It can also be used for administrative follow up where a System Administrator can view the list of operators who have recently logged on a specific application.

NOTE: Despite the advantages, it is recommended to disable the Display Login List whenever system security is at stake.

Schedule

The Schedule tab is where you will be able to upgrade to advanced schedule capability. In fact, EntraPass offers users more flexibility and ease of use by grouping schedules per gateway, connection or system logical components. This option is not automatically enabled upon installation of version 3.18 and higher of EntraPass.

NOTE: Make sure that you really need to upgrade to advance schedule before checking the box.

Schedules are grouped as follows:

•   System schedules : System schedules are applicable to system logical components such as: operators login schedules, video triggers, etc. System schedules are not loaded in a particular controller; they are applicable to all the system. You can program an unlimited number of system schedules.

•   Multi- site schedules : These are defined per connection. You can define 100 schedules per Multi-site for such purposes as power supervision (controllers), door unlocking, REX trigger (doors), activation mode (relay), input monitoring, etc.

•   After checking the box and clicking OK , a warning will popup on screen indicating that the action is reversible but with consequences.

•   We strongly suggest that you perform a backup of your data before activating this option.

•   Once the process has been completed, you will notice that the Schedule  tab will have disappeared from the System Parameter dialog.

•  Enable schedule to bypass Rex: In order to enable the primary and secondary Rex Bypass message schedule options for doors, The Enable schedule to bypass Rex option must be selected. Please refer to Door Configuration for more details.

Icon Status

The Status time out delay (m:ss) parameter allows you to define a period of time before the workstation queries the server for the latest button statuses. The higher the delay, the lower the button refresh rate will be, therefore creating less traffic on the network. The maximum time out delay is 1 min. 30 seconds.

Service Login Information

The information entered here is required when the Server runs as a service and network resources need to be accessed from the Server. Service Login Information is required for the Backup Scheduler when using a network drive.

•   You need to check the Login Server Service Application box to enable the feature.

•   You must  enter the server Domain name or Computer name , the Login name  and the Password  twice for confirmation.

NOTE: When there is no domain name or workgroup configured, you must enter the Computer Name  instead, in the Domain Name field.

Password Rules

The purpose of this feature is to add more parameters to the actual operator’s password.

1 - From the Options menu, select System parameters.

The password rules are :

•  A minimum of 8 characters and a maximum of 20.

•  A minimum of 0 and a maximum of 20 numerical characters.

•  A minimum of 0 and a maximum of 20 special characters.

•  A minimum of 0 and a maximum of 20 uppercase letters.

NOTE: Once selected, all newly created or modified operators will need to comply to these new password rules.

Firmware Parameters

This section contains all the information pertaining to controllers, gateways and IP communication module, as well as the section to update you firmware.

NOTE: The KTES tab will be available only if a KTES controller have been previously defined in the system. See Kantech Telephone Entry System (KTES) Configuration for more information.

KT-100

The KT-100 tab specifies the location of the folder containing the firmware for KT-100 controllers. The system will use this data to update the installed controllers (not available in EntraPass KTES Edition).

KT-300

The KT-300 tab specifies the location of the folder containing the firmware for KT-300 controllers. The system will use this data to update the installed controllers (not available in EntraPass KTES Edition).

KT-400

The KT-400  tab specifies the location of the folder containing the firmware for KT-400 controllers. The system will use this data to update the installed controllers .

•   When checked, the Enable TFTP KT-400 updater  option will allow operators to upgrade the KT-400 firmware from the   Update firmware  button from the Operation  > Site  dialog in EntraPass.

•   Enable automatic firmware update: Select to make an update of each KT-400 with a different firmware version.

NOTE: The automatic firmware update function applies only to KT-400s that support it.

NOTE: The multi-site Gateway must be restarted in order to enable the TFTP KT-400 updater.

•   For security reasons, you may decide, as a System Administrator to disable this option and not allow operators to update the firmware.

KT-1

The KT-1 tab specifies the location of the folder containing the firmware for KT-1 controllers. The system will use this data to update the installed controllers.

•  When checked, the Enable TFTP KT-1 updater option will allow operators to upgrade the KT-1 firmware from the Update firmware button from the Operation > Site dialog in EntraPass.

•  Enable automatic firmware update: Select to make an update of each KT-1 with a different firmware version.

NOTE: The automatic firmware update function applies only to KT-1s that support it.

NOTE: The multi-site Gateway must be restarted in order to enable the TFTP KT-1 updater.

•  For security reasons, you may decide, as a System Administrator to disable this option and not allow operators to update the firmware.

•  Select the Firmware flashing mode to apply.

KTES

The KTES tab specifies the location of the folder containing the firmware for the KTES. The system will use this data to update the installed KTES.

Kantech IP Link

The IP Link  tab specifies the location of the folder containing the firmware for the Kantech IP Link module . The system will use this data to update the installed firmware .

•   When checked, the Enable TFTP IP Link updater  option will allow operators to upgrade the IP Link firmware from the   Update firmware  button from the Operation  > Site  dialog in EntraPass.

NOTE: The Multi-site Gateway must be restarted in order to enable the TFTP IP Link updater.

•   For security reasons, you may decide, as a System Administrator to disable this option and not allow operators to update the firmware.

ioSmart reader

•   The ioSmart reader  tab specifies the location of the folder containing the firmware for ioSmart readers. The system will use this data to update the installed readers.

KT-401

The KT-401  tab specifies the location of the folder containing the firmware for KT-401 controllers. The system will use this data to update the installed controllers .

•   When checked, the Enable TFTP KT-401 updater  option will allow operators to upgrade the KT-401 firmware from the   Update firmware  button from the Operation  > Site  dialog in EntraPass.

•   Enable automatic firmware update: Select to make an update of each KT-401 with a different firmware version.

NOTE: The automatic firmware update function applies only to KT-401s that support it.

NOTE: The multi-site Gateway must be restarted in order to enable the TFTP KT-401 updater.

•  For security reasons, you may decide, as a System Administrator to disable this option and not allow operators to update the firmware.

Image Parameters

The Image section is where you will define parameters for the badging features. You will define image quality for picture, signature and background images.

•   If you are using the badging feature, it is recommended to leave the jpeg quality to default. Reducing the image quality may affect the quality of the pictures imported from badges.

•   If you are not using the badging feature, you may reduce the jpeg quality of your images so that they will not occupy a large space in the database. You must take in consideration, however, that reducing the quality of the saved images may affect the quality of the photos imported into badges.

A parameter allows you to save cards and visitor card pictures, signatures and background graphics to a file instead of directly to the database. We are offering this option for sites that have large banks of pictures and graphics. The picture, signature and graphic database can currently contain up to 2 Gb of data each. The parameter will be used in instances where a site may need more space to save pictures, signatures and graphics.

Picture and Badging

The picture and badging feature allows you to adjust the image and signature quality for use with the Badging feature.

•   Unchecking Use JPEG format for pictures, signatures and badges tells the system to save pictures (or signatures) in a tiff format.

NOTE: Remember that this may affect the image quality. If you are not an advanced user, leave these values to default.

•   The User picture, Signature, Badge background and Badge picture  indicate the quality of the image that will be saved. If you choose 10, the saved image quality will be poor; 100 indicates an excellent quality.

•   Select the location of the Picture (Signature) transparent colour position  for pictures and signature. Four choices are available (top-right, top-left, bottom-right and bottom-left). By default, the system chooses the bottom left-hand corner for the transparent background colour. EntraPass allows operators to choose a more suitable colour.

•   When checking the Save card pictures and signatures in a file  box, the system will create Picture  and Signature  directories under C:\Program Files\Kantech\Server_CE\Data   where all pictures and signatures will be saved instead of directly in the database.

•   When checking the Save visitor pictures and signatures in a file  box, the system will create Picture  and Signature  directories under C:\Program Files\Kantech\Server_CE\Data   where all visitor pictures and signatures will be saved instead of directly in the database.

NOTE: When modifying an existing picture or signature, EntraPass will save it to the appropriate file and delete the corresponding entry in the database.

Graphic

The graphic feature allows you to adjust the graphic quality for use with the EntraPass software.

•   Unchecking Use JPEG format for graphics  tells the system to save graphics in a tiff format.

NOTE: Remember that this may affect the image quality. If you are not an advanced user, leave these values to default.

•   The JPEG quality value for Graphic background ( picture ) indicates the quality of the image that will be saved. If you choose 10, the saved image quality will be poor; 100 indicates an excellent quality.

•   When checking the Save graphics in a file  box, the system will create a Graphic directory under C:\Program Files\Kantech\Server_CE\Data   where all graphics will be saved instead of directly in the database.

NOTE: When modifying an existing graphics, EntraPass will save it to the appropriate file and delete the corresponding entry in the database.

Report Parameters

The Report tab enables users to define the field separator for reports, disk free space threshold and user name format.

CSV

Under the CSV tab, you can define the field separator for your reports.

•   By default, the system uses a comma (,) as the Field separator . You can modify the comma for another character. Other options are: Period, Equal, Semicolon, Colon, Space and tab.

•   It is recommended to check the Date and time on separate fields option . When selected, CSV (comma separated values) as the output process for your reports, by default, the system includes the date and the time in a single field. When you select this option, the system will separate the date and the time fields.

Disk Space

This feature is a protection when for instance a huge report has been requested. In this case, the system will abort the execution of the report and displays an alert message indicating the reason of the cancellation.

•   Abort report if free space lower than (MB):  scroll-down list allows you to specify the minimum amount of free disk space required for the execution of reports. The range value is 2000 to 999,999 MB.

•   Maximum event for email report  scroll-down list allows you to specify the maximum number of events that can be sent via an email report. The range value is 100 to 100,000 events.

•   Maximum event for standard report  scroll-down list allows you to specify the maximum number of events that can be sent in a report. The range value is 1000 to 500,000 events.

•  Simultaneous report process: specify the maximum number of reports that can be generated simultaneously. Up to 10 reports can be executed simultaneously without affecting the performance of the system.

NOTE: When the number of events for reports exceeds the maximum number, some events will not be included in the report. This will create the event Report event quota exceeded. This will be displayed in the desktop Messages and be added to the report.

User Name Format

Specifying the user name format will tell the system how card holder’s names will be displayed in EntraPass.

•   Parse user name  should be checked if you want to select a method of parsing the user’s name in the system.

•   User name format lets you select the parsing method. Options are: Begin with last name, Begin with first name.

•   Parse user name with  lets you select the character that will be used to parse the user name fields. Options are: Comma, Period, Equal, Semicolon, Colon, Space.

•   Strict search on card field  should be left empty unless you wish to keep the previous method (EntraPass Version 3.17 and lower) of strict searching a card field for reports.

NOTE: Prior to version 3.18 of EntraPass, the system used a strict search method that required Administrators to enter specific upper and lower boundaries to attain specific results. For example, for generating a report that included all users whose last name started with A, the lower boundary had to be A and the upper boundary had to be AZZZZZ. Now, the system will display all user names that start with an A just by entering A as a lower and upper boundary.

Video Parameters

The Video section will display only if the Video integration option is enabled in the EntraPass system. You will define the time synchronization, remote video process and JPEG format for video images.

Parameters

The Parameters tab allows you to define parameters for the video process.

•   Disable manual time synchronization  will keep the EntraPass server from updating the video server date and time following a manual modification of time. This feature is useful when, for example, you want to keep all recording events that occurred at the video server regardless of the actual time at the EntraPass server.

•   The Remote video process control parameters  section contains parameters that define remote management of video processes between the EntraPass Server and the video servers connected to EntraPass. It manages all the tasks (controls) related to: recordings, polls, events, and presets and patterns.

○   Preset and pattern control application field allows you to enter the number of applications that will be simultaneously launched for processing presets and patterns. The system is preset with a range value of 1 to 8 concurrent applications.

NOTE: A Preset   and Pattern Control application is launched each time a video recording is started following a trigger on a preset. If you set this number to 1 and if there are for instance more than 1 video servers with presets and patterns defined, the control application will process presets on all video servers. If you decide to increase the number of Preset and Pattern Control Applications, keep in mind that running many concurrent applications takes a great amount of system resources.

•   Reset remote video process application  will allow the system to terminate and automatically restart the Remote Video Process application a few seconds later. This option may be used in instances when the video events are not being displayed.

•   Reset remote video process applications control  will allow the system to terminate the Control applications (recordings, polls, events and preset and patterns) and automatically restart the Remote Video Process application.

•   Log Video process error will allow the system to keep a log of all video process errors in the EntraPass server files. Video process errors are logged in C:\Program files\Kantech\Server_CE\Bin\Log. Each Remote Video Process Control application generates a log file:

○   RVP_LOG_00.txt (errors generated by RVP0.exe)

○   RVPPoll_LOG_01.txt (errors generated by RVPPOLL1.exe)

○   RVPEvent_LOG_02.txt (errors generated by RVEVENT3.exe)

○   RVPRecord_LOG_03.txt (errors generated by RVPRECORD3.exe).

○   RVPControl_LOG_04.txt (errors generated by RVPCONTROL4.exe).The system will generate as many log files as there are control applications running concurrently (RVPControl_LOG_05 to 08). The number of error log files will be equal to the number defined in the Preset and pattern control application field .

Snap:

The Snap option allows you to define the image quality that will display in the video thumbnails.

○   The Video image snap indicates the quality of the image that will be saved as a thumbnail for each video. If you choose 10, the saved image quality will be poor; 100 indicates an excellent quality.

Intellex:

The Intellex options allow you to define the bandwidth allowed for the video process (for Intellex only).

○   Disable DirectX  will disable DirectX, a Windows® technology that enables higher performance when working or viewing graphics and other multimedia contents, including video and sound. By default, DirectX is enabled with the Video feature. You may sometimes need to disable it if, for example, video images are not correctly displayed or are not displayed at all.

NOTE: The   system will use more system resources when DirectX is disabled

○   Limit video bandwidth  allows you to reduce or increase the bandwidth required to stream live video without compromising video storage quality and computer performance. The range value is between 64 KB/s to 8192 KB/s. The value will apply to all workstations including the EntraPass Server . However, for any specific workstation, this value can be reduced locally from the Options toolbar > Multimedia Devices > Video .

○   Video vault save delay  is used to indicate the time delay before the video vault recording can be played back.

NOTE: The workstation value cannot exceed the EntraPass Server value.

HDVR:

○   Video vault save delay  is used to indicate the time delay before the video vault recording can be played back.

TVR:

○  Video vault save delay is used to indicate the time delay before the video vault recording can be played back.

Time Parameters

The Time section allows you to specify which gateway will be used to automatically adjust the time of all the computers connected to the EntraPass server. This feature is very useful when managing remote sites.

NOTE: The gateway polls the first controller on the first site at 5:47 am or 05:47, 1:47 pm or 13:47 and 7:47 pm or 19:47 to get the controller time.

•   No time adjustment will disable the option.

•   By Gateway will automatically synchronize the time of all computers with the Gateway selected in the scrolling list.

•  By Server will automatically synchronize the time of all computers at regular intervals. You must also select the rate of Hours between refreshes in the adjacent selection box. The range value is 1 to 9999 hours.

Credentials Parameters

Card

Under the Card tab, System Administrators will be able to migrate their EntraPass system to enhanced user management where users are managed by their user name as well as their card number(s). Each card holder will be handled by user name and have up to 5 different numbers. This will allow for creating cards without assigning card number to the new cards, see Issuing a New Card in Enhanced User Management EnvironmentThis option will be used with the EntraPass Web for card management. For more information on the EntraPass Web, please refer to the EntraPass Web Help.

NOTE: Enabling the migrate to enhanced user management is NOT REVERSIBLE through the software . However, when the system is migrating data, a backup is performed in EntraPass, so this can be restored to return to its previous action.

•  Migrate to enhanced user management: The option is checked by default. EntraPass will migrate to the enhanced user management (see Issuing a New Card in Enhanced User Management Environment for more details).

Workstation and Server

Toolbar Buttons

The toolbar buttons size can be increased up to 2.5 times the original size, in order to improve visibility of the text below the button. This is applicable to the EntraPass Server and the EntraPass Workstation. Logout and log back in to apply the change to the toolbar.

Assign a New Connection to a Site

NOTE: Please refer to Connection Configuration for more details

To enable or disable the feature, select an option:

•  Prompt: System will prompt the user to specify the site to be connected to (optional) when creating a new connection.

•  Mandatory: System will prompt the user to specify the site to be connected to (mandatory) when creating a new connection.

•  Disable (default)

NOTE: No reference will be made virtual sites unless at least one has been created previously (see Site Configuration for details).

Integration

The Integration tab allows the user to select third party hardware that has been integrated to EntraPass by Kantech.

DLL registration: The available DLL in this menu will be used to specify which type of hardware the customer will connect to EntraPass.

•  Click on Add to integrate another DLL. For additional details, see Integrated Panel Configuration.

NOTE: The DLL integration must be done at the EntraPass Server in order to communicate with the Multi-site Gateway where the third party hardware is physically connected and powered up.

Virtual keypad: The Virtual keypad tab allows the user to customize the virtual keypad screen display. Three different display modes can be selected: Floating, Modal or Stay on top.

Web Interface

Web tab

Use the Web interface button to configure EntraPass Web parameters.

•  Allow messages to EntraPass Web: Select to allow the operator to see messages in EntraPass Web.

•  Maximum web messages: Select a maximum from the counter.

•  Signature pad pen width: Select a width value for the pen used with the signature pad.

•  Maximum request simultaneously by session:Select the maximum number of report requests that can be done simultaneously.

•  Message filter for web messages: From the drop-down list, select a filter for the messages to be displayed.

•  Badge image ratio for web: Use the selector to increase the image printing quality (default value is 2). Note that increasing the ratio value will also increase the file size.

Web Customization tab

•  Custom color: Click to change the color used in the interface (menus perimeter lines for example).

•  Page logo: Click to insert (or change) a logo in the top left corner of the interface.